• All orders are subject to product availability on selected offer pack. If an item is not in stock at the time you place your order, we will notify you if you like to change to the relevant  or refund you the total amount of your order, using the original method of payment.  

Items offered on our website are only available for delivery to addresses in  Within Muscat  Any shipments outside of  Oman  are not available at this time.

An estimated delivery time will be provided to you once your order is placed. Delivery times as per your selection on the appointment section and which will be detail on My account , rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [14] business days of the date of your order. Business day mean Sunday to Thursday, except holidays.

Please note we do not ship on [Fridays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Important: We try to honour your delivery instructions whenever possible,   

On the confirmation screen during checkout or when choosing a delivery address, Please ensure to pin  Google map  delivery  address

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. usually indicate  free delivery 

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

If there is any damage to the packaging on delivery, contact us immediately at  [ +968 24451202  or 91315959 ] . or send an email to  info@essoman.com

If you have any questions about the delivery and shipment or your order, please live char or call us at +968  91315959 / +96824451202  or send us an email to info@essoman.com